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43 COMPLAINTS
Name: Cryptopay

I just cant get enough of how worst the support of cryptopay is. I made a sepa transaction and the withdrawal process was so slow. Imagine, 5 days to get everything transferred to my account. So I just waited for a week and when I tried to log back in to check my accoun…

31 March

I had an issue with cryptopay which I know that is not my fault. I contacted them and explained the situation, the only respond I got was they will send another coins but until now I still haven't received anything. I just read in the terms and conditions in a very smal…

31 March

I got the debit card that was given to me by cryptopay. I loaded it with some amount and started using it then in the middle of the transaction it gave me an error saying "transaction failed". I tried talking t…

31 March

I am posting my concerns here against cryptopay to make everyone aware of how they operate. I ordered from them my debit card. I paid for the card and for it to be shipped here to where I live in Africa. As what they told me, it will arrive in 6 weeks from the day of se…

31 March

I heard a lot of verification issues from cryptopay but I never mind them because I think people are just exaggerating and that they dont have patience at all since other companies also take some time to verify the account. But when I joined cryptopay, it was a horrible…

30 March

Withdrawing my funds from Cryptopay has been a struggle. They want me to jump on hoops to get the money that I even own. I used their card to place a bet with bookmaker and by the time I wanted to withdraw, the…

30 March

I wanted to have the debit card that everyone enjoys so I requested for it and willingly paid the fee. I submitted all that was required from me but they declined my request. They said they need more official p…

30 March

I thought the whole site is decent. Their service are good and the platform works well, NOT until they randomly told me to verify my account so I did what I was told. Now I am running to my 3rd month of trying …

30 March

I am completely speechless as how the process goes with cryptopay in verifying the accounts.I ave sent a dozen copies of my documents and IDs just to get this thing done but still nothing. Then I was surprised …

30 March

I paid for the debit card from cryptopay thinking that it could be helpful for me. But its useless and I only spent for nothing because Im in a country that is not part of the list of countries authorized to en…

30 March

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