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51 COMPLAINTS
Name: HitBTC

The Hitbtc thieves stole 0.20 BTC from me. I attempted to withdraw my BTC at the all time high moment of Bitcoin 2 months ago. Hitbtc just put my withdrawal request on pending and then it just disappeared from my hitbtc account. The Hitbtc mafia left no traces, no hash …

11 February

I am not impressed!I sent all my papers to their [email protected] After a week I received an email stating thatthe verification has failed! So I reached out to their Customer Services only to receive a response 48hours later to inform me that my query was forwarded…

11 February

Absolutely horrible…Hitbtc want me to send Passport copy and all important documents for me to get verified. I followed thier instructions anayway. 3 days later I receive an email that their Google run mail box is full ( seriously? for a big business like them they ran …

11 February

There is always something wrong with this exchange, most of the time coins can’t be deposited or withdrawn, transfers that are stuck for days and even weeks. Customer support is non-existent; they don’t respond…

09 February

It has been 3 weeks and I a still waiting for my withdrawal from HITBtc to be deposited to my NEM wallet. All I got for numerous message to the support was promises “be assured that eventually your withdrawal w…

09 February

I amstill waiting for my ETH deposit to show on my account , and I have been waiting here for a month. Clearly a scam exchange,Go to their Facebook page and read comments, people they are not able to withdraw their coins since last years Aside from that they don't have …

09 February

My Hitbtc account was hacked and all my funds is gone and was transferred out and also they lock my account. I raised a ticket with HItbtc and ask them what happened to my funds and they never respond to me at all until today. I just want to trace the movement of my fun…

09 February

Huge scam. Do not use this exchange!!!! I've read through thousands of complaints about hitbtc and for sure there will be some truth with all these bad reviews. Deposit your money and for sure you will never to be able to get it out. Ever!!! You will be wasting your har…

09 February

when you are going to deposit your coin make sure that you will lose your money..I lost my money with them, so I reached out to their customer support and they only respond with the same thing:Unfortunately, de…

09 February

Hitbtc.com is a hack, a scam and fraud!The moment you deposit your money with hitbtc, don’t expect to be able to see your money again nor expect it to be able to do any transaction with it because its either it will be gone in an instant or they will hold it for no reas…

08 February

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