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14 COMPLAINTS

My k5 full control cleaner's 2 cross head screws on the gun part became rusty and oxidised, I bought it 1 year ago. The other ones are clean. I requested them to send me the screws or I could send the gun part …

08 September 2017

I bought K2 pressure washer 3 months ago to wash my car and motorcycle. I shut off the machine and started the machine 5 minutes later, but it didn't work. Do not sell these machines, if they're going to break in 3 months. You import each device, that Europe produced an…

08 September 2017

I have Karcher HD 9/20-10/25 pressure washer, a sound came from the machine and …

21 August 2017

We bought vacuum cleaner from Karcher Tsc store, and paid 350TL. They told that they would send vacuum bag and base, but they didn't. They told that warranty period was 6 months for motor, but motor didn't work at third day. I called the service, and they told that they…

04 August 2017

Our Karcher SG 4/4 steam cleaner that we bought 10 months ago, keeps getting out of order. They replaced nearly all parts of the machine. They've replaced the boiler, hose blew up 2 days later. We had 7 times p…

29 July 2017

I only used this cleaner for 3 or 4 times in one year but after a while it didn't raise steam. We gave it to the service which is at the Yenisehir Food Market. Service tested it with the iron and machine raised steam. We tried at home but it didn't raise steam again. We…

26 July 2017

Karcher K2 basic is broken after one use. I bought it to wash my air conditioner…

17 July 2017

I bought K2 pressure washer from Tekirdağ for 160 TL. It is out of order after third use. I sent it to the service, they told that my device was not under warranty and they would repair it if I pay 300 TL. The …

02 June 2017

I searched Karcher Sv7 online and bought it on January, 2017. It stayed at the service too long. They took the cleaner from us and sent back us dirty. If you carry your machine to the service by yourself, they give service. Otherwise, you have to track shipping procedur…

01 June 2017

I bought Karcher steam cleaner from Mr. M**, who came for promotion in Mersin. However, receipt and warranty certificate haven't arrived yet. They told that it was end of the year and they would regulate the re…

01 June 2017

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