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KLM Royal Dutch Airlines

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16 COMPLAINTS

11.01.2018, we had a Flight to America via klm. It was a three transfer Flight and they lost my baggage in Amsterdam. While i was tryingbto find my baggage, i missed the Flight. they told me i must apply to the…

04 February

They've lost our one luggage on June 30, 2017, when we're going to Montreal from Istanbul. They've lost our 2 luggage on July 10, 2017, while we're coming back to Istanbul from our trip. They keep wasting our time. We went for shopping, but our trip went in vain. I requ…

17 July 2017

We bought 2 flight tickets to Guatemala from Istanbul from KLM airlines and paid 8000 TL. However, they returned us, while we were at the transfer point. KLM didn't return our flight tickets and didn't care. I called customer services but they're wasting our time and tr…

22 June 2017

I bought a flight ticket from KLM Airlines for the first time. After purchasing transaction, an information appeared on the screen, which says that I could carry only one hand luggage and an accessory . This in…

04 May 2017

I bought my ticket from an agency, this airlines company doesn't take the blame on, so they haven't informed me and refunded my money. Procedures are different for agency tickets than airlines tickets. They agg…

31 January 2017

I bought one-way ticket for Istanbul-Amsterdam-Atlanta-Montgomery for October 5, 2016 and one-way ticket for Montgomery-Atlanta-Paris-Istanbul for April 1,2017 with 074 1045183***-62 ticket number on October. I…

17 November 2016

I went to San Francisco from Istanbul on August 19, 2016. I made connecting flight and my luggage have forgotten at Amsterdam. I called them when I arrived to America and they told that my luggage will be deliv…

30 September 2016

I made connecting flight to Istanbul from Los Angeles, I changed flight on Amsterdam and my luggage, which I paid 100$ for baggage, haven't arrived to Istanbul on September 19. I had personal belongings and daily pills to use in that luggage, and told this to them, but …

26 September 2016

We flight to Los Angeles via KLM Airlines on September 3, 2016, but our luggage didn't arrive to the Los Angeles Airport. We though that our luggage could lost at transfer point and we filled a from on KLM Airlines website, we told the situation to the authorities for d…

20 September 2016

My son, my spouse and me had to cancel our flight tickets, because we didn't get the necessary papers due to passport laws and state of emergency, from authorities to go abroad. I work at governmental instituti…

20 September 2016

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