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27 COMPLAINTS
Name: Kucoin Co.

I have been waiting for a 9 long unreasonable days to process my withdrawal of cryptocurrencies from Kucoin. I never had this long withdrawal processing from any of the exchange that I used. I was so shock to wait this long. This made me think that Kucoin isa rip off. N…

11 April

I am impressed with how their support responds. They are quite fast in dealing with any of the issues but when you lost your authenticators, is usually took them more than 2 weeks to re-verify your account even…

11 April

I have been trying to create an account with Kucoin and it keeps on prompting me that says "the account is already taken".  I don't understand because I am only using a one email address that I believe is unique for me alone. I also checked my email yet I dont see any c…

11 April

I have known a lot of people who are complaining that they are loosing a lot of money, coins suddenly disappearing from their accounts. Well for me I lost access to my account and I can't log in and get my fund…

10 April

I have been trading for quite some time now and I have been doing the transaction with Kucoin. I have ordered a big amount of coins using my Kucoin account and i lost a total amount of 700usd in the order process. i checked the order history and it was showing that the …

10 April

I have been trying to withdraw but until now it is still pending. It is taking a huge amount of time and even their support takes time to respond. I have made the transaction hours ago and when I did not receive any confirmation or the tokens I purchased, I immediately …

10 April

My transaction of sending Etherium to their exchange got a lot of confirmations that it was successful but I have been waiting for too long and still it did not arrived. I was trying to contact support they were not available for more than 24hrs. I dont understand why d…

10 April

I have been reading a lot of good stuff about Kucoin so I decided to invest with them. I deposited some of my money and bought some tokens.As far as my transaction goes, I was not impressed at all. Completely different from what I read about their good reviews online. T…

10 April

I highly do not recommend this exchange to anyone. I deposited to my Kucoin account 10 days ago and the contract was done and completed but I still haven't found my coins in my account. I even tried to contact support so many time, but they dont respond to any of my ema…

09 April

I was thinking that Kucoin would be deferent from the rest of cryptocurrency companies in the market. But when I tried to withdraw, I realized that they stole some amount from my account. I reach out to their customer support but not a single one of their support team b…

09 April

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