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Name: Macy's, Inc.
685 Market St., 10th Fl.
San Francisco
United States - 94105

If you want to work in customer service then you really have to make it a point to provide adequate service to the customers that you are serving. However, I felt like the employee that I was dealing with over …

15 May

I was a little more than annoyed when I spent almost three-quarters of an hour waiting in line at Macy's just for them to tell me that their system was down and they could not accommodate plastic. I told them t…

05 May

There was one particular Macy's store location that I was in during their crazy holiday sales and I felt as if they should have really done something to make sure that they were prepared for the severe influx o…

26 April

I am so mad at the fact that one of the employees over at Macy's did not even want to give me any consideration given the fact that I own a credit card from them and I shop regularly there. I have already told a Macy's manager about what has transpired. I just felt like…

17 April

I felt very offended for all the people who shop at Macy's because of an employee that had posted such a vile and disgusting comment about a shopper at their store. I found this to be uncalled for and I do not …

28 March

I do not know what to do with the coat that I had purchased from Macy's online because when I had received the goods from their store I found that it was damaged and unusable by my standards. This was supposed to be for a gift and I cannot accept it as is right now. I a…

14 March

I do not understand what is wrong with the system at Macy's after they had tried to send me a replacement to one of my earrings. The thing is they seemed to have delivered the product to my former address, whic…

28 February

I was very embarrassed about what transpired at Macy's the other day as my gift card was not accepted because apparently the amount in had already been zeroed out due to a new policy that the store had. I wish …

15 February

I bought jewelry for my young daughter from Macy's and I discovered that backs of the earrings were not holding them to her ears. I decided to have these earrings exchanged which the management at Macy's  obliged me to do. I tried another pair on my daughter when I soon…

01 February

Macy's is really messed up. I was allowed to return items and I was also supposed to pick up something for my friend but they didn't let me for a long time. For some reason I almost felt like they think I'd rob them of an item worth less thirty dollars. It was not as if…

18 January


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