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9 COMPLAINTS

I attended an event where Mattress Firm had a display bed that I was really interested in buying. It was one of those beds with adjustable bases. Here's what irked me out, when I had gotten in to make the purchase, I was told that they had sold one of the bases which re…

05 May

I was a little surprised to find that not even a week from purchasing my mattress and having it installed in my apartment, there were already bed bugs in the mattress could not have been from my end at all. I feel as if the people at the Mattress Firm had sold me a very…

27 April

We just wanted to purchase something from Mattress Firm and we thought that it would be a good investment. Little did we know that we would be given such a hard time by the salesman there because everything tha…

17 April

I do not know what happened over at Mattress Firm but nobody has gotten back to us yet and I have been so annoyed. We have been sleeping in a heavily indented mattress and we are not too happy about it at all. …

30 March

I would advise that anyone who is planning on getting our a furniture to reread the terms of their loan at least twice. Our experience with a particular sales representative of Mattress Firm is enough proof tha…

14 March

I do not know how hard it is to tell your customer that you would call them back, make a note of it and then proceed to do what you told them they would. It's a little bit annoying on our end because we had jus…

28 February

You will not believe the nerve of the people over at Mattress Firm and the way that they sell and push their product. I feel as if they will do anything to make a quick buck from their customers even if it mean…

15 February

We purchased a mattress from Mattress Firm and it was not fun at all. From the store experience to the moment we used the mattress everything seemed to be off. The staff at Mattress Firm are pretty rude and insensitive to the needs of their potential customers. To add t…

01 February

I was buying a matress from Mattress Firm and they told me that everything was already inspected and I don't have to do anything about it. I felt secure knowing that they took care of everything that I was worried about, but I would soon to discover that this was not th…

19 January

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