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68 COMPLAINTS
Name: Poloniex, Inc

I deposited a full Ether in two parts a couple of days ago. The first half appeared but the second half did not reached my account. I contacted their customer service through their support ticket avenue. They h…

15 February

My support tickets submitted was never answered and I was locked out of my account for some time today which is very frustrating since I missed good opportunities in trading. I can not increase withdrawal limits too although withdrawals of 2k per day have worked so far.…

15 February

I moved my coins to my local wallet after purchasing on poloniex on the last week. I received a confirmation of the transaction, but the coins never arrived in my poloniex wallet. I did some research anout the …

15 February

If you don’t have the high limits account with poloniex then you might lost your money. The withdrawal from Non high limits accounts are sending to “Awaiting Approval” this seems to be a manually transfer thoug…

15 February

HORRIBLE, they have literally stolen my money! No matter how much I try to contact them, they will not get back to me. I’ve done as the instructions stated so I dont know if the problem is on my end or theirs. …

15 February

Poloniex went Scam. They ignore Tickets and verification Requests no matter how many time you try to send a help request. Support is in complete hiding for Months, well, they never respond to my any messages. These Thiefs get all Coins they could but as soon as there is…

15 February

Poloniex formally seized and confiscated my assets: withdrawals not working and locked in “awaiting confirmation” mode since 2 weeks ago .with no broken confirmation link. I received no answer to tickets, absol…

15 February

They made two withdrawal transaction today in my poloniex account without my consent. I checked the history and transaction ID and found that the ID is invalid, non existent on blockchain (Etherscan). My funds seems like disappeared for good. Stealing is completed! I op…

15 February

Beware, Poloniex looks great with lots of views and capability but Support is completely non existent. Most of the issues about limited access to transaction are not being resolved. I sent a number of tickets r…

14 February

Customer service and communication are always essential to gaining the trust of a community and people, especially in cryptocurrency trading platform, Poloniex has continued to fail in this aspect. I made a withdrawal request but I did not get any of my funds. I started…

14 February

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